Restaurants are challenging. In my career I’ve seen many highs and many lows. It’s an incredibly challenging world based off the most basic human ritual: eating.Creating a beautiful experience for a guest is one of the most rewarding parts of working at or owning a restaurant or catering company. To watch your guests’ eyes light up when they take a bite of your homemade ravioli and pesto never gets tiring.
But this business is tiring. It has so many moving pieces, and the financial rewards are fluid. Commodity prices are constantly changing. Rates of pay and regulations are constantly being added to the equation. Your profit margins go up or down depending on how in control of the ship you are. As your consultant, I will help you bring control to any part of your business that you feel has become out of your control. My goal is always to make an impact by building the process to make your business stronger than it has ever been.
So Let's Begin The key to a well-run business is organization. It starts with your core and cultural values. I will assess your business looking at these key areas:
1.Management and communication structure
2.Pricing, product, ingredients and costs
3.Labor management
4.Training and recruiting
5.Financials
6.Human resources procedures—which can make or break your business in today’s litigious world
7.Training materials, log books and internal communications between managers
8.Hospitality—making “guests for life” versus simply providing service (without hospitality, you will never leave an impression)
9.Relations between front of house and back of house
10.Menu and food knowledge
In Today’s World, An Objective Outsider Can Really Make The Difference In Your Business, Helping To Develop Your Guest Base And, Most Importantly, Your People.
Your Initial Consultation Is At No Cost To You And Includes Personal Secret Shopping Performed By Me And One Of My Associates. From There, We Decide On A Plan Of Action After You Receive A Full Report On Your Business. My Team Will Then Work With You To Achieve Your Goals And Build A Strong Foundation For Your Business To Succeed And Overcome Any Obstacles Put In Front Of It.
Alta’s Kitchen Will Be There For You!
Let’s Dig A Little Deeper Into The Analysis We Do To Support Your Business, And To Help You Build A Solid Training Program, And The Awareness That Ours Is A Business Of Pennies.
As Discussed, Analysis Takes Place In Both The Front Of House And Culinary Operations As Well As Your Back Of House Office Team. Your Accounting Team Is Extremely Important, But Accountants Are Jobless If You Are Not Bringing In The Maximum Revenue Potential Of Your Restaurant. You Are Creating A Culinary And Hospitality Vision. Each Seat Must Have A Price And A Target Revenue. As A Consultant, I Will Work Hard With Your Accounting Team To Maximize Revenue And Profit. But Much Of This Work Takes Place In Your Dining Room And Not In Your Office. If Your Management Team Is An Office Team, Then You Are Losing Money.
So What Impacts Your Maximum Bottom Line? Some Items Are Easy: Food Cost: We Will Analyze Vendors and Pricing and Cross-shop To Find The Highest Quality At The Best Prices. Is Your Team Using An Order Sheet Or Simply Ordering By Their Eyes? Are They Weighing Product When It Arrives And Taking The Time To Check Quality While The Vendor Is On Site?
Beverage Cost Control & Team Training Optimization:
We evaluate your beverage vendors, pricing strategy, and bar operations to identify profit leaks—because every dollar counts behind the bar. We also assess hidden cost drivers like excessive voids, rising labor rates, and team efficiency, all of which directly impact your bottom line.
At Alta’s Kitchen, we analyze how your restaurant operates and develop clear training systems that align your team with your core values and products. Effective training reduces costly mistakes, improves performance, and ensures managers—not unprepared lead servers—set the standards that drive long-term success.
Every restaurant needs a core training program with materials that can make the staff successful. Materials that we can create for you include:
1.Menu scripts and flash cards to train staff on ingredients and guest flavor experience
2.A training guidebook covering house rules, service steps, and hospitality standards
3.Wine and beverage guides to help teams confidently upsell drinks
4.Culinary training programs to ensure consistent recipes, proper chemical use, and reduced breakage
5.Management and accounting systems to track and secure all revenue accurately